Charitypay
Leaders in payment processing for the NFP Sector
Case Study: MSF
DEVELOPING DATA

MSF

Medecins Sans Frontieres has improved query response times and eliminated manual reconciliation, resulting in the freeing up of vital resource and increased supporter trust.

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Data Management

Additional
DATA SERVICES

Our extended data management services include:

  • Data cleansing
  • PAF validation
  • Historical scanning

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Data management is core to our business and is fundamental to the design of all of our solutions. Our systems handle in excess of 10,000,000 customer interactions each year, including £100m worth of payment transaction information on behalf of our clients.

What our clients need

Data quality is crucial to any organisation’s direct marketing and customer retention strategies. Understanding needs and preferences – as well as who is donating what, and how – gives vital input into acquisition plans and the evolution of supporter relationships.

What we offer

It is our priority to ensure that clients are provided with the data they require to enable accurate trend and performance analysis, resulting in precise forecasting and targeting.

Our database systems have been developed over years of working with the not-for-profit sector, and give our clients full visibility of their campaign responses at any time, down to individual transaction level. The data can be exported in any format, for import into the client's CRM database. 

SOME OF THE CHARITIES WE WORK WITH

Médecins Sans Frontières: Data Development
Kidney Research UK: Improving ROI