Valldata: Valldata Thinks

Good outbound telemarketing can deliver great results. But it should be more about delivering a ‘tailored’ service that improves the supporter journey than just a commodity based service. Getting it right involves a number of principles, with an integrated approach that creates a bespoke package that’s right for each client and even more importantly right for their supporters.

VALLDATA THINKS 11 APRIL 2012 Understanding the real value of Supporter Care

In these uncertain economic times, we believe the real value of good Supporter Care must not be underestimated or taken for granted. Here at Valldata we understand the need has never been greater for us to focus on one-on-one Supporter Care and management. Our clients reap many rewards from utilising our Supporter Care service.

VALLDATA THINKS 11 APRIL 2012 In source vs. Outsource – do you know the benefits?

The charity sector has been increasingly outsourcing several functions for a number of years, however, with the economic crisis hitting harder it has become even more important to consider. With less disposable income available to tap, the competition is even greater, and this is where outsourcing really can make a difference.

VALLDATA THINKS 21 MARCH 2012 Is there really a solution to the lack of a fully integrated payment portal?

Lots of payment portals profess to offer the definitive solution to online donation transactions...but we ask do they really?

VALLDATA THINKS 21 MARCH 2012 The real cost of payment processing... we explain the hidden charges

If you’ve ever wondered how much you’re paying to process your donation payments, you’ll want to know what the hidden costs are, and more importantly, how to reduce the risk of being charged for them.

21/03/2012		VAT on postage - we know it’s a big issue....but not for us!
03/01/2012		We're ready for Big Data
20/12/2011		Don't take Christmas charity for granted
24/11/2011		The need for better data
18/11/2011		A flexible approach to keeping customers engaged
10/10/2011		Social media increasingly essential in raising campaign awareness

Every day our staff help our clients achieve something amazing – that’s very special and quite unique."

SIMON HARDMAN
CFO, Valldata

Total payments processed to date... it all adds up

£574,056,327

Get to know what we can do with Data - we're the logic behind good causes

When disaster strikes, Charities rely on us to get help where it's needed... faster

Get to know our contact centre team, creating valuable supporter relationships

Telephone:

(01225) 354200

Email:

enquiries@valldata.co.uk

We're the power behind good causes...

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